Product Owner

Ingrid's Product team is looking for new members!
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WHERE ARE WE GOING?

Ingrid is on a mission to solve the largest problem with global e-commerce and create the world’s best delivery experience. Now we need your help.

E-commerce is growing each year by double digits. Still, deliveries are causing a lot of anxiety for consumers. Almost half of all checkouts are abandoned due to shipping related issues.  At the same time, we are facing a huge technology shift in last-mile deliveries with faster fulfilment, crowdsourcing apps, predictive shipping, digital locks, drones, self-driving trucks and food delivery platforms. 


WHAT DO WE DO?

Ingrid develops a Delivery Experience platform that helps Merchants make the Delivery part of the customer journey improve their conversion rate, limit delivery costs and thus their bottom line result. At the same time millions of consumers get an enjoyable delivery experience through intelligent choice of delivery options and flexible last mile deliveries. We have been successfully doing so since 2015. 

Our clients include some of the largest e-retailers in the Nordics like Apoteket, Adlibris, Footway, ideal of Sweden and NA-KD and most of them sell globally. Currently 15% of the Swedish e-commerce traffic flows through our systems. All Ingrid products are developed to be used anywhere in the world, it is translated into 35 languages and can support any delivery option globally.

In short, we strive to make the delivery part of the shopping journey the best possible for Consumers and Merchants, where ever they are in the world.


JOIN NOW!

Ingrid is currently in the most exiting and challenging phase for any tech company - a fast paced scale up were we need to deliver our goals with accelerated product development in multiple product areas.


THE PRODUCT OWNER ROLE

We are seeking a motivated, experienced and enthusiastic Product Owner to lead development of an Ingrid Product Area. The PO role at Ingrid is responsible for making the development team understand why we do the things we do and can connect the dots for team participants. What we build is however team work.

The POs understand the business side of the product being developed, how that can be realised with the help of engineering and is also ultimately responsible for representing the end users' needs. The PO represents not only the consumers' interests, but also customer challenges, business direction, market research etc. and can therefore execute based on product goals, roadmap and drive the work on prioritising the product backlog. All to secure the development outcome and thus the business outcome in both the short and the long term.

We believe good POs have great empathy for the users and customers, a genuine passion for technology and for solving complex challenges. POs can motivate people around them and will do whatever it takes to empower their team members.

 

THE PRODUCT TEAM

POs at Ingrid work and belong to the Ingrid Product team that is lead by Head of Product but is also dedicated to a Product Area Team. As an PO you typically work closely with Head of Product to set goals, get guidance and support to reach best possible business outcomes for the product areas. Over time and with experience we believe and expect POs to mature into a more self fulling role. The Ingrid Product team also consist of Design/UX and Product/Solutions Architect role. Ingrid has just switched to Product Area teams for development and each Product area team has at least one PO.

Ingrid product areas teams typically staffed with with the following resources: PM, Design & UX, Q&A, Front- and Backend developers. CTO, Engineering Manager together with Head of Product support all Product Area teams.


As a PO at Ingrid you are responsible for:

  • Leading product development based on Product Vision & Strategy
  • Securing progress and outcome of product development
  • Keeping and communicating a meaningful Product roadmap
  • Managing the product backlog
  • Leading clear team prioritisation
  • Securing product decision making
  • Leading product research and competitor analysis
  • Securing product feedback loops from Business, UX and Tech perspective
  • Responding to and fixing issues that relate the product


We believe this responsibility means:

  • Develop and maintain a prioritised backlog
  • Coordinate team work
  • Help the teams execute on a shared vision
  • Collect and structure information from different inputs
  • Set scope and priorities for product development cycles
  • Secure detailed specifications for product features so they are clearly understood
  • Drive and continuously improve our development process
  • Working closely with the Head of Product and the Ingrid Product Team
  • Secure user and customers input
  • Act as an ambassador for your product area
  • Work with key stakeholders across the company to ensure successful product outcome


The person we seek:

  • Has great communication and people skills
  • Is fluent in English
  • Can motivate people
  • Is product driven in mind
  • Can handle a fast paced environment
  • Is customer focused
  • Have an eye for design and UX
  • Has a genuine passion for tech
  • Can connect big-picture thinking to actionable todos
  • Walks the extra mile to reach his/her their goals
  • Can work from the Ingrid Office

 

Desirable traits:

  • Can make decisions and doesn’t sit on the fence
  • Have a can-do, positive attitude.
  • Is charismatic enough to motivate their team to perform to their full potential
  • Are willing to get your hands dirty and do whatever it takes to empower the team
  • Demonstrates that decisions are not made in a vacuum; that there are stakeholders in mind.
  • Can determine how to build a request with the highest penetration of users in mind, rather than a single customer.
  • Have solid project management skills
  • Have some experience in scoping, building, iterating on mass-market applications
  • Have the ability to influence and impact cross-functional priorities/goals
  • Have experience in analytics driven product development


We'll give you:

  • Possibility to join us in an the most exiting company phase
  • Great team members and challenging work
  • A product career path
  • Competitive salary
  • Medical insurance
  • A very nice office in Wroclaw or Stockholm
  • A cause to solve real problems, you probably have experienced and been frustrated by yourself

 

We support diversity and equal opportunity. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation or age.

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

plac Jana Pawła II 14
50-043 Wrocław Directions hello@ingrid.com +48 576 079 692 View page

Stockholm

Skeppargatan 65
114 59 Stockholm Directions hello@ingrid.com View page

Office and culture

We currently operate from Stockholm, Sweden and Wrocław, Poland. 

Culture is very important to us at Ingrid and we take it very seriously. After all, it’s people that make the company, not software. 

Our teams thrive from a dynamic work process using the latest technology and we aim to provide any tool necessary for each coworker to reach their ambitions. We try to eliminate unnecessarily long meetings and instead focus on getting stuff done. It’s just more fun that way! 

Already working at Ingrid?

Let’s recruit together and find your next colleague.

email
@ingrid.com
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