Integration Specialist
Help merchants and partners connect with our platform, solve complex e-commerce flows, and shape the future of delivery in a fast-scaling tech company.
At Ingrid, we’re building the infrastructure behind the world’s best delivery experiences.
Our platform connects merchants, carriers, and consumers through powerful APIs that make checkout, shipping, and fulfillment smarter and smoother. We work with leading Nordic brands like ICA, NA-KD, Åhléns, Adlibris, and Nudie Jeans, and we’re scaling fast.
Now we’re growing our Integration Team — and we’re looking for someone who enjoys working close to the product, solving real integration challenges, and making systems talk to each other.
The role
As an Integration Specialist, you’ll be at the technical core of Ingrid. You’ll help merchants and partners integrate our platform smoothly, guide them from onboarding to go-live, and make sure data flows reliably across e-commerce platforms, carriers, and backend systems.
You’ll work hands-on with APIs, collaborate closely with Sales and Product, and help shape how integrations are done as we scale globally.
What you’ll do
Own and support integrations using Ingrid’s APIs
Guide merchants through onboarding and technical implementation
Work with data flows between e-commerce platforms, WMS, ERP systems, and carriers
Act as a technical expert in customer and internal discussions
Solve integration challenges and improve processes along the way
What we’re looking for
Strong understanding of APIs and system integrations
Comfortable translating business needs into technical solutions
Structured, proactive, and comfortable in a fast-moving environment
Clear communicator and collaborative team player
Curious mindset — including using AI tools to work smarter
Nice to have
Experience in SaaS, e-commerce, or logistics
Familiarity with WMS, ERP, or headless commerce setups
Exposure to carrier integrations or shipping flows
Why Ingrid
Real impact — your work directly affects how millions of deliveries happen
Modern tech stack — APIs, integrations, and scalable systems
Ownership & trust — responsibility from day one
Flexible setup — hybrid/remote-friendly with flexible hours
Strong culture — collaborative, curious, and people-focused
About Ingrid
Ingrid is a leading shipping software platform helping over 250 retailers across Europe create seamless, personalized delivery experiences. With 400+ shipping options, coverage in 80 countries, and support for 42 languages, we’re redefining delivery as part of the customer experience — not just the last step.
Our culture
We take it seriously. After all, it’s people that make the company, not software.
Our teams thrive from a dynamic work process using the latest technology and we aim to provide any tool necessary for each coworker to reach their ambitions.
About Ingrid
Ingrid creates delivery experiences that fit people's lives by helping e-commerce businesses achieve sustainable growth and giving shoppers the power to personalize delivery and returns.
The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.
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