About Ingrid

We are on a mission to solve the largest problem with global e-commerce and create the world’s best delivery experiences.

Ingrid Delivery Experience Platform connects retailers, carriers and consumers to create a better shopping experience for everyone. We aim for the highest retailer credibility and exceptional consumer convenience. By integrating Ingrid’s platform, brands are able to improve online shopping and delivery experience for all consumers.

Ingrid secured a £20M investment round in March 2024 to further fuel our international expansion.

RevOps Systems Manager

We are seeking a RevOps Systems Manager to take ownership of our revenue technology stack, driving optimization and alignment across Marketing, Sales, and Customer Success systems throughout the customer lifecycle. In this role, you will manage key platforms like HubSpot, Gong, and Planhat, ensuring data accuracy, seamless workflows, and system enhancements that support our Go-to-Market (GTM) teams' efficiency and growth.

You’ll collaborate with cross-functional stakeholders to develop a systems roadmap, evaluate and implement new technologies and solutions—including emerging AI tools—to enhance processes and drive innovation, deliver impactful training and enablement programs, and provide expert guidance on technology usage. This position is critical to scaling our operations, fostering alignment, and enabling data-driven decision-making as we continue to grow.

This role can be based in any of our offices in either Stockholm, Wroclaw or London. You will report directly to David Fisher, Head of RevOps in the UK, and work closely with him in a collaborative capacity.

Key Responsibilities

• Own and manage key GTM systems, including HubSpot, Gong, and Planhat, ensuring seamless functionality and continuous optimization

• Drive system improvements, workflow enhancements, and capability development in collaboration with stakeholders

• Lead systems enablement for onboarding and ongoing support, maintaining data accuracy and integrity across platforms

• Evaluate and implement new and emerging technologies, including AI-based solutions, to enhance capabilities

• Create ad-hoc reports, prioritize technology requests, and develop a systems roadmap to align with company growth

• Provide expert guidance, maintain documentation, and support users with training and best practices

Requirements

• Expertise in HubSpot (Marketing Hub and Sales Hub), including workflow optimization, data integrity, and advanced reporting

• Proven ability to integrate HubSpot with other tools for seamless data alignment

• HubSpot certifications (e.g., Marketing, Sales, Reporting) are a plus

• Strong analytical, problem-solving, and communication skills, with the ability to work independently in fast-paced environments

• Tech-savvy and eager to master new technologies; experience with Gong and Planhat is a bonus

• Fluent in English

What Ingrid Offers Requirements

At Ingrid, we embrace bold ideas and long-term vision. We experiment, challenge the status quo, and focus on making a meaningful impact through high-quality work. Collaboration is key and we value diversity, support growth, and hold each other accountable while having fun along the way. We care deeply about our customers, colleagues, and partners, always striving to deliver maximum value.

We believe in remote work and the freedom of choice will allow you to gain your full potential and perform great while maintaining the desirable level of your work-life balance. But, we are always happy to see you in any of our nice offices in either Stockholm, Wroclaw or London.

With curiosity and innovation, we shape the future, balancing today’s priorities with tomorrow’s possibilities. If you’re ready to make a real impact, we’d love to hear from you.