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Ingrid is hiring! Are you our new Technical Writer?

Ingrid is on a mission to solve the largest problem with global e-commerce and create the world’s best delivery experiences. 

Ingrid provides consumers with a much better shopping experience through intelligent choice of delivery options and flexible last mile deliveries - on their own terms. Our key objective is to increase merchant credibility and consumer convenience. We have successfully done so since 2015. By integrating Ingrid’s SaaS-platform, e-commerce merchants are able to improve online shopping experiences for all consumers and any purchase. 

We are looking for a Technical Writer who will help us write technical documentation and develop guides on how to use our services for onboarding and customer success. Join a startup that's just beginning to challenge big issues globally - dare to take the opportunity to be there early in the next global tech success! 

As a Technical Writer you will:

  • Engage in a cross-team communication between Engineering and Customer Success departments at Ingrid
  • Own, structure and drive content creation for our technical documentation, such as product descriptions (including those for developers) and customer onboarding guides
  • Consolidate and develop Ingrid's knowledge base
  • Read, revise and challenge existing technical content
  • Increase your product knowledge

About you

  • You have strong engineering background or technical knowledge
  • You're enthusiastic and comfortable around the SaaS space
  • Have a keen interest in writing and a knack for technical content creation
  • You're able to draw diagrams such as flow and state charts
  • You can explain concepts through clear and concise written communication
  • Have flawless written and verbal English skills
  • Possess analytical mindset with attention to detail
  • You're motivated to take initiative and maintain ownership of tasks

What we offer:

  • Attractive salary - depending on skills, experience, and potential
  • Flexible cooperation and a unique, informal atmosphere
  • The opportunity to develop your skills and gain experience by working with strong international brands on innovative projects
  • Support from experienced team members
  • Experiencing great teamwork at a highly ambitious startup

When applying please provide a link to public technical documentation you have written or provide a sample in the attachment. 

Ingrid has offices in Stockholm, Sweden (HQ) and Wroclaw, Poland. This position is for our Wroclaw office. If you have any questions about the job, please send an email to hello@ingrid.com

We are reviewing the applications on a rolling basis, so don't wait and apply as soon as possible to maximise your chances. We are looking forward to get to know you! 

Follow us on LinkedIn too to stay updated on news and job opportunities 🙂

Or, know someone who would be a perfect fit? Let them know!

Wrocław

plac Jana Pawła II 14
50-043 Wrocław Directions hello@ingrid.com +48 576 079 692 View page

Office and culture

We currently operate from Stockholm, Sweden and Wrocław, Poland. 

Culture is very important to us at Ingrid and we take it very seriously. After all, it’s people that make the company, not software. 

Our teams thrive from a dynamic work process using the latest technology and we aim to provide any tool necessary for each coworker to reach their ambitions. We try to eliminate unnecessarily long meetings and instead focus on getting stuff done. It’s just more fun that way! 

Already working at Ingrid?

Let’s recruit together and find your next colleague.

email
@ingrid.com
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